Product Warranty

Your peace of mind matters to us. 

We provide a 10-Year Warranty coverage and a 1-1 exchange policy* if your OZO product develops a fault caused by manufacturing defects during the warranty period. 

Eligible Product covered under warranty include:

• OZO Power Track (All series)
• OZO Adaptor (All types) 

Warranty applies from the date of purchase.

What's not covered - Our warranty does not apply to: consumable parts; cosmetic damage; damage caused by abuse, misuse, neglect or careless operation of product, liquid contact, fire, earthquakes or other external causes; incorrect installation; damage caused by third party installers; normal wear & tear; unauthorised attempts to open, repair, modify the product(s).

If you have any questions about what an OZO Warranty covers, we'll be happy to help. Please drop us a message at contact@ozo.sg and our Customer Care team will get back to you as soon as possible.

*Terms and Conditions apply